KNOWLEDGE & CATALOG

Your agent answers from your real catalog. Never a guess.

HyperDM imports your products, prices, and stock straight from your storefront, and reads your shipping, returns, and FAQ pages — then re-syncs on your schedule. Every answer is sourced from your actual store, so it never quotes a price that changed or a size you sold out of.

PRODUCTS.JSON IMPORTNO OAUTHSITE CRAWLERMANUAL · DAILY · WEEKLY
is the linen tee still on sale + do you have an M?
It is — $32, was $40, and the M's in stock. Here's the link.
GROUNDED · CATALOG · 1.8S
SAMPLE CONVERSATION — GROUNDED IN A DEMO CATALOG
THE OLD WAY

A bot that doesn't know your store guesses. Guessing costs you the sale.

Keyword bots and flow builders don't know your catalog. So you hand-write the answers into a flow — this price, that shipping window, these sizes — and then maintain them by hand. Run a sale, sell out a color, or change your returns policy, and the bot keeps quoting the old answer. It's only ever as current as the last time you remembered to update it. Every stale reply is a customer told the wrong price, promised stock you don't have, or left waiting on a guess.

  • You retype your prices and policies into a flow, then babysit them forever.
  • A sold-out size still gets quoted as availableuntil you catch it by hand.
  • Run a sale and the bot misses it, or invents a discount you're not actually offering.
  • Ask anything you didn't script and it dead-ends, or makes something up.
HOW IT WORKS

Import your store once. HyperDM grounds every answer in it.

No flow to draw, no answers to type. Point HyperDM at your store and it reads your real products, prices, stock, and policies — then answers from that, and only that. You're live in minutes, not a rebuild.

01

Import your catalog

HyperDM reads your public storefront feed — the products.json your store already serves — and pulls every published product: title, price, the ‘was’ price on sale items, in stock / sold out / limited, sizes and colors, and the product link. Read-only, no OAuth, no app install.

STOREFRONT JSON
02

Crawl your pages

Point it at your site and it reads your shipping, returns, and FAQ pages, then answers from them in your own words.

SITE CRAWL
03

Review what it learned

Every product and policy becomes an entry you can read, edit, or remove before it ever replies — and Preview flags anything ‘ungrounded,’ so nothing ships on a guess.

YOU CONFIRM
04

Keep it current

Set each source to re-sync manually, daily, or weekly — or hit Sync now. Change your store, and the agent catches up on your schedule.

RE-SYNC
The storefront source the import reads
WHY IT MATTERS

Every answer is sourced. Every price is real.

Because the agent can only speak from your imported catalog and policies, it can't quote a price that changed, promise a size you sold out of, or invent a delivery date. And it shows its work on every reply — so you can see exactly where the answer came from, not just take its word.

  • Never quotes something out of stockit reads in stock, sold out, or limited straight from your storefront.
  • Sale-aware: it reads your ‘was’ price the same way your storefront does — ‘$32, was $40’ — and never fabricates a discount.
  • Only your published productsdrafts and hidden items stay private.
  • Shows its receipts: every grounded reply carries a source tag like ‘grounded · catalog · 1.8s,’ so there's no black box.
  • One place to keep currentimport your catalog and policies once, edit them in a single spot, and every reply in your DMs answers from the same knowledge.
yourstoreINSTAGRAM · DIRECT
got the ribbed tank in black, size M?
The black M's sold out — I won't promise stock we don't have. White M's in, or black in S and L.
GROUNDED · SOLD OUT

SAMPLE CONVERSATION — GROUNDED IN A DEMO CATALOG

The honest FAQ.

No. HyperDM reads your public storefront feed — the products.json your store already serves — read-only, with no OAuth and no app install. You connect by pasting your store URL. Only your published products are read; drafts and hidden items stay private. If your store blocks public access, you can paste your catalog details in directly instead.
You set each source to re-sync manually, daily, or weekly, or hit ‘Sync now’ anytime. Run a sale or sell out a size and the agent catches up on that schedule — it answers from your most recent sync, so daily keeps it close to live without you touching a thing. It's as current as your last sync — which is exactly why you choose the cadence.
No. HyperDM only speaks from what you've imported — products, prices, stock, and policies. Preview flags an answer as ‘ungrounded’ when there's no source behind it, and in a real DM it hands off to you instead of guessing. If it isn't in your data, it won't say it.
The catalog importer is built for Shopify storefronts today, but the site crawler and manual paste work for any store. Point HyperDM at your shipping, returns, and FAQ pages, or paste your product details in directly — everything becomes the same grounded, editable knowledge the agent answers from.

Ground your agent in your real store.

Import your catalog once, point HyperDM at your policy pages, and every reply in your DMs answers from the same knowledge — re-synced on your schedule. Live in minutes. Your first 50 conversations a month are free, no credit card.

Import your catalog freeNO CARD · LIVE IN 10 MIN · CANCEL ANYTIME