Answer every story reply before the story disappears.
When someone replies to your Instagram story, HyperDM catches it in your DMs, reads what they asked, and answers from your live catalog in about two seconds — real price, real stock. Then it closes. Same agent that runs your comments and keywords, tuned for the story moment. No flow to draw.
Story replies are the highest-intent DMs you never get to in time.
Someone replies to your story while they're still looking at the product — ‘wait how much’, ‘still available?’, a single emoji. That's a buyer raising a hand. But the story's up for 24 hours, the replies pile into an inbox you check twice a day, and by the time you reply, they've scrolled on. Keyword bots don't save you here: story replies are casual and lowercase, so an exact-match trigger never fires. The old fix is you, answering one by one at midnight — until a story pops and you can't keep up.
- ✕A story runs 24 hours. Most replies sit unread until the moment — and the buyer — is gone.
- ✕Story replies rarely match a keyword: ‘how much’, ‘need this’, an emoji. Exact-match bots miss them.
- ✕Answering by hand doesn't scale — one good story can bury your inbox in minutes.
A story reply comes in. A grounded answer goes out.
Story replies run on the same HyperDM agent as your comments, keywords, and DMs — tuned for the story moment, on the official Instagram Graph API. Three steps, no flowchart.
Trigger
Someone replies to your story. The reply lands in your DMs, and HyperDM picks it up in seconds on Meta's official Graph API.
Grounded answer
It reads what they asked, not an exact keyword, and answers from your live catalog — real price, real stock, real sizing — in about two seconds.
Close or capture
It drops the checkout link to close, recovers a stalled cart, or captures the email with a logged opt-in — then hands off to you the moment a human's needed.
A story reply is intent you can see. HyperDM acts on it.
A story reply is the closest thing to a customer pointing at a product and asking to buy. HyperDM answers every one in about two seconds, grounded in your live catalog — no invented price, no promised stock you don't have. It's the same agent that already runs your comments and keywords, so there's nothing new to build. Story replies are an Instagram surface, and Instagram is where HyperDM runs today.
- ✓Instant at scale — hundreds of replies when a story pops, every one answered in about two seconds, no backlog.
- ✓Reads real language — casual, lowercase, emoji replies all get a grounded answer, not a dead-end link.
- ✓Grounded in your catalog — it shows its work on every reply: grounded · catalog · ~2s.
- ✓One agent, one inbox — comments, keywords, DMs, and story replies handled by the same HyperDM. Nothing extra to wire up.
SAMPLE CONVERSATION — GROUNDED IN A DEMO CATALOG
The honest FAQ.
Your story lasts 24 hours. Your buyer's attention lasts minutes.
HyperDM answers every story reply in about two seconds, grounded in your catalog, around the clock — so a reply turns into a sale while they're still looking. Live on Instagram in under 10 minutes. Your first 50 conversations a month are free, no credit card.