The first thing they see shouldn't be a blank box.
HyperDM fills Instagram's native ice-breaker slot with up to four tappable welcome prompts — the first thing a new contact sees in a fresh thread. They tap the question they were already thinking; HyperDM answers from your real catalog in about two seconds. No blank box. No keyword to guess.
A fresh DM opens to nothing. Most people bounce.
When a new contact taps into your Instagram DMs, they get an empty box and a blinking cursor. To get anywhere, they have to know what to ask, type it out, and wait — and most won't. The keyword-bot era only narrowed the door: “DM the word PRICE” works only for the people who saw the post and remember the magic word. So the first touch — the highest-intent moment you get with a new contact — is spent asking the customer to do the work. Cold opens don't convert.
- ✕An empty message box asks for nothing — the new contact has to invent the first message and hope you reply.
- ✕Keyword triggers only fire if someone already saw the post and remembers the exact word to type.
- ✕A generic “Hi, thanks for messaging!” greeting fills the silence but starts no sale.
- ✕The fresh thread is your warmest moment with a new contact — and a blank box spends it on nothing.
Four prompts. One tap. A grounded answer.
You write up to four welcome prompts — the questions new contacts ask you most. HyperDM pushes them into Instagram's native ice-breaker slot on the official Graph API, so they appear the moment someone opens a fresh thread with you, before they've typed a word. They tap the one they were already thinking, and that tap fires the mapped reply — grounded in your real catalog: price, stock and policy. From there it's the same agent that runs every HyperDM conversation — it answers the follow-up, keeps every reply sourced, and drops the checkout link to close.
Write up to four prompts
the questions new contacts ask you most: “What's your bestseller?”, “Do you ship to the UK?”, “First-order discount?”, “How do returns work?”
HyperDM pushes them into Instagram's native ice-breaker slot on the official Graph API — no code, no theme change.
A new contact opens a fresh thread and sees the prompts first, before the blank box.
A tap fires the grounded answer in about two seconds, and the same agent carries the conversation to the checkout link.
A tap beats a blank box every time.
Every welcome prompt is a question you chose, so a new contact sees something relevant and easy — a tap, not a paragraph they have to write. That first tap is a real signal of intent, and HyperDM answers it grounded in your catalog instead of a scripted line. Tap “Do you ship to the UK?” and it replies in about two seconds: “We do — £6 flat, 3–5 days, and free over £75. Want me to start your cart?” Real rates, real next step. You decide what goes in the slot, so every new thread opens on your bestseller, your best offer, or the answer that unblocks the sale.
- ✓One tap replaces a typed question and a wait — so the conversation starts instead of stalling before hello.
- ✓Steer the opener: put your bestseller, your first-order offer, or the objection that stalls buyers in the slot.
- ✓Every tap gets a grounded answer — real price, real stock, real policy — never a canned greeting.
- ✓The same agent takes it from the first tap to the checkout link, and hands off to you the moment a human's needed.
- ✓Runs on Instagram's official Graph API — account-safe, with every send logged.
SAMPLE CONVERSATION — GROUNDED IN A DEMO CATALOG
The honest FAQ.
Give every new DM a first move.
Set four welcome prompts, push them into Instagram's ice-breaker slot, and every fresh thread opens with a tap instead of a blank box. Live in under 10 minutes, grounded in your catalog, on the official Graph API — your first 50 conversations a month are free, no credit card.